Cancellation & Refund
Policy
Kullicraft.com
believes in helping its customers as far as possible, and
has therefore a liberal cancellation policy.
How do I cancel an order on kullicraft.com?
If unfortunately you have to cancel an order, please do so
within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your
order before your product has shipped, we will refund the
entire amount.
If the cancellation is after your product has shipped:
- If
you received the product, it will be eligible for
replacement, only in cases where there are defects found
with the product.
Refund Policy:
Our policy lasts 10 days. If 10 days have gone by since your
purchase, unfortunately we can't offer you a refund or
exchange.
To be eligible for a return, your item must be
unused and in the same condition that you received it. It
must also be in the original packaging.
To complete your
return, we require a receipt or proof of purchase.
There
are certain situations where only partial refunds are
granted:
(if applicable)
* Any item not in its original condition,
is damaged or missing parts for reasons not due to our
error.
* Any item that is returned more than 10 days after
delivery.
Refunds (if applicable)
once your return is received and
inspected, we will send you an email to notify you that we
have received your returned item. We will also notify you of
the approval or rejection of your refund.
If you are
approved, then your refund will be processed, and a credit
will automatically be applied to your credit card or
original method of payment, within 7-10 business days.
Late or missing refunds (if applicable)
If you haven't
received a refund yet, first check your bank account
again.
Then contact your credit card company, it may take
some time before your refund is officially posted.
Next
contact your bank. There is often some processing time
before a refund is posted.
If you've done all of this and
you still have not received your refund yet, please contact
us at info@kullicraft.com.
Sale items (if applicable)
Only regular priced items may
be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are
defective or damaged.
If you need to exchange it for the same item, send us an
email at info@kullicraft.in and
send your item to:
CARRY ME
Plot # 5/28 Katra Jogidas Tajganj
Agra, Uttar Pradesh,
India, 282001
Gifts
the item was marked as a gift when purchased and
shipped directly to you, you'll receive a gift credit for
the value of your return. Once the returned item is
received, a gift certificate will be mailed to you.
If the
item wasn't marked as a gift when purchased, or the gift
giver had the order shipped to themselves to give to you
later, we will send a refund to the gift giver and he will
find out about your return.
You will be responsible for paying for your own shipping
costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return
shipping will be deducted from your refund.
